How to get the work done effectively?

Effective work might mean different to different people based on their experience. To me, effective work means spending less time and get more things done accurately.

As a product support specialist, I and my team have a lot of things to do each day. We got so many calls, emails, and even meeting on the daily basis. Yet, our team still manages to get things done effectively and provide a good quality of support to the customers. So, how do we do it? What really a key point to achieve such a thing even under pressure. Here is how:

Understand our goal

You or I cannot build a great team without a specific goal. Like mine, together we are willing to provide a better quality of support with zero complaints. Each one of us understands clearly what is the goal is all about and we work hard and smart to reach that goal.

Focus on each important task

As mentioned in the above description, we got many emails and calls every single day. We prioritize them based on the level of importance. Then we focus on each work that we classified. This means that after knowing what to do first or second, we really put effort into completing it.

Learn to say no

As a supporter, you might experience a lot of people coming to you for support. You cannot complete all those things at once, you need to focus on your task too. Here it comes to learning to say “No”. It does not mean that you are rude or impolite, but you also need time to get your works done.

Do not be a Monkey

In short, stop doing so many things at the same time. Your brain can only focus on one thing at a time. Pay attention to the thing you do, only one thing. This way you would notice that you get more things done each day other than doing so many things and get nothing done.

Distractions??

There are so many distraction tools around you. Something like smartphones, social media notifications, email, and many things else. This does not mean that you have to turn off all of them, but you have to have a clear time for them.

There might be so many tips out there, but I would recommend trying the above tips. It works for me and it also works for my colleagues. Whatever, keep learning and practicing new things.